Legal
EMAlpha Privacy Policy
Last Updated: [01 Jan 2026]
This Privacy Policy explains how EMAlpha LLC ("EMAlpha," "we," "us," or "our") collects, uses, discloses, and protects information when you use our mobile applications, including but not limited to CoTrader and MacroMonitor (collectively, the "Apps"). By accessing or using the Apps, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
- Name, email address, and account credentials
- Organization or employer (if applicable)
- Subscription and billing details (processed via third-party payment providers)
- Communications, feedback, or support requests
B. Automatically Collected Information
- Device identifiers, operating system, and app version
- IP address and approximate location (country/region level)
- Usage data, interaction logs, feature access, and session metadata
- Crash reports, diagnostics, and performance metrics
C. AI & Analytics Inputs
- If you enter queries, prompts, filters, or parameters, we process them to provide functionality and generate outputs.
- Inputs and generated outputs may be logged temporarily for security, quality, and performance monitoring.
- We do not require or intentionally collect sensitive personal data.
2. How We Use Information
- Provide, operate, and maintain the Apps
- Authenticate users and manage accounts
- Deliver analytics, insights, and AI-generated outputs
- Improve performance, reliability, and security
- Process subscriptions and payments
- Comply with legal and regulatory obligations
- Detect fraud, abuse, or misuse
3. AI Models & Data Usage
- User inputs may be processed by proprietary or third-party AI models.
- Inputs and outputs are not used to train public or third-party models unless explicitly disclosed.
- EMAlpha does not claim ownership over your raw inputs.
4. Sharing & Disclosure
We may share information only in the following circumstances:
- With trusted service providers (hosting, analytics, payments, security)
- To comply with law, regulation, or legal process
- To protect EMAlpha's rights, users, or system integrity
- In connection with a corporate transaction (merger, acquisition, restructuring)
We do not sell personal data.
5. Third-Party Services
The Apps may integrate with third-party platforms or data sources. Their data practices are governed by their own policies. EMAlpha is not responsible for third-party privacy practices.
6. Data Retention
We retain information only as long as necessary to provide the Apps, meet legal, regulatory, and audit requirements, and enforce agreements and protect systems. Data may be anonymized or aggregated where appropriate.
7. Security Measures
We implement reasonable administrative, technical, and organizational safeguards, including:
- Encryption in transit and at rest
- Access controls and monitoring
- Secure infrastructure and logging
No system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to access or correct your information, request deletion of your account or data, or object to or restrict certain processing.
Requests may be submitted to: [email protected]
9. International Data Transfers
The Apps are operated globally. Your information may be processed in the United States or other jurisdictions with different data protection laws. By using the Apps, you consent to such transfers.
10. Children's Privacy
The Apps are not intended for users under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Apps constitutes acceptance of the updated policy.
12. Contact Information
EMAlpha LLC
[email protected]